Shipping Your Order

Hello!

Thank you for shopping with us! If you do not find your question answered below, please connect with us directly at info@lightenupcreations.com, and we will do our best to shed some light on the matter! 

 

SHIPPING

FREE SHIPPING ON ALL ORDERS to Canada and the USA for the rest of this year!!!

 

Regular Mail (no tracking or insurance).

Canada:

Standard Canada Post letter Mail – FREE  (no tracking or insurance)

            Delivery Time:  3 – 10 business days

USA

Standard USPS Shipping – FREE (no tracking or insurance)

            Delivery Time:  7 - 10 Business Days

 

If you want tracking, please see below for your shipping options. 

Canada:

Standard Canada Post Expedited Shipping $9.00 (with tracking)

            Delivery Time: 5-7 Business Days

Express Post Shipping:  $15.00 (with tracking)

            Delivery Time:  2-3 Business Days

 

USA

USPS Express Post Shipping:  $10.00 (includes tracking)

            Delivery Time:  3-5 Business Days

 

International
USPS Express Post Shipping  - $20.00 (includes tracking)
            Delivery Time – 8 - 30 Business Days

 

If you would like to add insurance for an additional charge, please notify us at info@lightenupcreations.com.

For orders shipped outside of Canada, it is the purchaser’s responsibility to pay any additional charges (taxes, duties and brokerage) subject to the countries regulations.

All of Lighten Up creations are made to order in our studio in Coquitlam, BC Canada.  Orders are generally shipped out within 3 -5  business days (excludes weekends and holidays).

If you require your order to be shipped quicker, please email us at info@lightenupcreations.com.

 

Payment:

We accept VISA, MasterCard and PayPal

  

Sales Tax:

Canadian residents will be charged 5% GST. 

All British Columbia residents will be charged 7% provincial sales tax plus 5% GST.

 

Exchange Rate:

All prices are in Canadian dollars. 

The exchange rate will be the daily rate charged by your payment provider.

 

Custom Jewellery Delivery Times

Please allow up to 4 weeks in production prior to shipping your custom creation.

A 50% deposit is required before commencing any work on your order.

 

*Lighten Up Creations cannot be held responsible for any delays or lost packages due to circumstances beyond our control (mail carrier).  Packages are not considered lost until 6 weeks after the shipping date.  That being said, we will do our best to resolve any issues by contacting the respective mail carrier.

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